Terms and Conditions
Order Processing/Shipping/Pick-Up/Returns
ONLINE ORDER PROCESSING
Orders are processed same day and ships within 1 to 5 Business Days (excluding weekends and holidays).
All orders place after 6 PM EST will not be processed until the next business day. Orders placed during promotional periods may take longer (6-10 Days) before they are ready for shipment.
SHIPPING OPTIONS AND RATES:
Standard delivery times are from the time your package is confirmed and departs our store. Orders are not prepared and shipped until credit card authorization has been verified and cleared. Also we are not held responsible for package delay's once order leaves our store (Uncontrollable events i.e. Weather, Package Holds, Incorrect Addresses etc.).
All hair orders shipped will require a signature confirmation before receipt.
RETURNS POLICY
NO REFUNDS ONLY EXCHANGES ARE GIVEN.
We stand behind ALL products we sell. For returned items, please ensure the items returned to us are in their original packaging. We inspect all exchanges and reserve the right to deny exchanges based on the returned condition. You are responsible for all shipping costs on returned items.